We had our electricity turned off this week because we'd been transferred from one retail electricity provider to another and we became an unattached account in the process.
Between three electricity companies, it took me six and a half hours of ringing people to work out what the hell had happened and put the power back on.
Back in the days of the single-government run electricity company, there would have been one dude called Geoff who would have walked down the corridor and asked Steve, "why'd you turn the power off?"
Unpopular Opinion:
Privatisation is complete crap and there are some things which government is actually good at doing.