Keep getting "Catastrophic failure" When trying to run the Setup.exe

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sc4rf3d

Member
Cold Pass Member
May 6, 2020
56
13
@scarfolu
Hello, I'm here asking for help because ever since I tried to install NR2003 onto my new laptop, I have been getting the "An installation support file could not be installed. Catastrophic failure" every time I try to run the Setup.exe file. Just now, I have deleted everything and have redownloaded the patches and game. Please help, thank you.
 

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2pac Shakur

Well-Known Member
Hot Pass Member
Nov 14, 2020
18
28
Hello, I'm here asking for help because ever since I tried to install NR2003 onto my new laptop, I have been getting the "An installation support file could not be installed. Catastrophic failure" every time I try to run the Setup.exe file. Just now, I have deleted everything and have redownloaded the patches and game. Please help, thank you.
Try to remove the contents of C:\Program Files (x86)\InstallShield Installation Information, if you don't view it, the file is hidden.
Tutorial to view hidden files:
https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10 -
 
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